Business Consulting

Do you feel overworked and underpaid?

Unfortunately, you’re not alone! The majority of business owners feel like that. The difference between continuing to feel overworked and underpaid, and feeling like you are leading a sustainable business, growing in the way you want it to, is business coaching!

Business owners who want to be successful, hire a business coach. It’s the best thing you can do for you and your business. It’s the ‘not so secret sauce’ that successful people always talk about and link to their success.

If you want to be more successful in your business, our business consulting service is for you.

Sonya Cavanough with Brendan Rogers


There are two parts to every business - PEOPLE and PROCESS.

Our Leadership Development service focuses specifically on the PEOPLE. Our Business Consulting service focuses specifically on PROCESS. 

Better PROCESS, Better Efficiency, Better Productivity, Better Revenue.

The best business consultants have a wide range of skills and knowledge developed over many years in business. Brendan is one of those unique people who, over more than 25 years, has developed mastery in PEOPLE and PROCESS.

To learn more about Brendan’s wide range of skills, knowledge and experience, find out About Brendan.


Better PROCESS. Better Efficiency. Better Productivity. Better Revenue.

Improving profitability and achieving sustainable growth in your business requires a deliberate and dedicated focus on PROCESS. That's why, at The Culture of Leadership, our business improvement framework is P.R.O.C.E.S.S.  After 25+ years in leadership roles covering many business improvement projects, our world first P.R.O.C.E.S.S. system has been built from the ground up based on 'real-life' experience and a perpetual cycle of continuous improvement.

 A critical first step in the PLAN stage involves answering the question, 'what problem are we trying to solve?' Getting clarity on this helps determine the scope of the improvement opportunity and determine what resources may be needed. The PLAN stage helps ensure alignment across the team to work together on solving the problem.

During the REVIEW stage, we will learn about the current process. This will involve gathering data and analysing the data to better understand where the problems occur.  Once we understand the various elements of the process, we can move to the OBSERVE stage.

During the OBSERVE stage, we will watch and learn how the current process works and link this to the data we have gathered and analysed during the REVIEW stage. The best improvement opportunities happen after observation of the actual process being done. During this stage possible solutions will be established.

During the CHECK stage, we will test out the solutions developed during the OBSERVE stage. Testing potential solutions allows for any adjustments to be made to ensure the most appropriate solution is chosen to be implemented.

Once a solution has been chosen, it's time to implement it. The EVALUATE stage involves measuring and analysing how the chosen solution is performing. This will help decide whether further adjustments are needed prior to rolling out the improvement more broadly.  

The SET stage is focused on rolling out the solution to everyone who uses it. Setting a standard is the basis of all improvement. The SET stage also involves educating and training the team in the new standard process.

The ability to SUSTAIN the improvement is the final and most critical stage of the P.R.O.C.E.S.S. If it isn't done well, the newly implemented solution will slowly creep back to the old, error riddled one. To help SUSTAIN the new improvement, measures will be put in place to control and manage the improvement.  

Invest in our Business Consulting

Past clients refer to Brendan as the 'Growth Master'.

Growth in business brings new challenges. Brendan’s expertise is available to help you master that growth, so you can 2X, 4X, 10X your business with more confidence, keeping the wheels from falling off! That's the Growth Master difference.

Due to Brendan’s Leadership Development commitments, he is available to support a limited number of business owners at any given time.

Contact Brendan to discuss requirements and availability.


“Continuous improvement is better than delayed perfection.” – Mark Twain

Start your journey today

If you want to achieve sustainable growth in your business, you must focus on P.R.O.C.E.S.S.

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