My purpose is to 'improve the lives of people at work'.
I do this by providing consulting services and resources to leaders who want to become more effective and their teams to become less dysfunctional.
I have experienced first-hand how ‘poor leadership’ negatively impacts the performance of employees and ultimately limits the growth potential and profitability of the business. As a result of this experience, I have dedicated myself to improving the global workforce engagement figure of 13%. The solution to improving the lives of people at work - ‘Create Confident Leaders’.
With a combined 25 years’ experience working in multinational companies and providing consulting services, I have become skilled at leading people, and coaching leaders and their teams to maximise their performance. This experience has provided me the opportunity to work across a number of industries, including Government (both State & Federal), Not-for-Profit, Health Products & Services, Education, Mining, Shipping, Transport, Logistics, Retail and Real Estate.
My corporate roles have included Chief Operating Officer & Head of Improvement for a Not-for-Profit, Project Manager for a global system implementation, Quality Assurance Manager for a Global Agency Network covering over 50 countries, Service and Process Improvement Manager for a leading global transportation company and various Customer Service Manager positions involving leading teams of up to 50 people covering a variety of geographic locations, both interstate and international. I am also the Founder & Co-Host of LinkedInLocal Central Coast, which is currently the largest LinkedInLocal networking event in Australia.
I am a practicing Lean Six Sigma Green Belt and hold a Diploma in Project Management. I have international business experience having worked in a number of countries including the United Kingdom, China, Singapore, Papua New Guinea, New Zealand, India, Thailand, Indonesia, Fiji, Vanuatu and Noumea. The combination of business and ‘real life’ experience has given me the ability to work with and relate to leaders on all levels.
My Education and Qualifications:
- Certified Coach – The Harada Method
- Diploma of Project Management – Australian Institute of Management
- Lean Six Sigma Green Belt
- My Business Excellence® Pacemaker
- Train Small Groups – Australian Institute of Management
- Executive Management Program – INSEAD Singapore